Contact Us

You should be able to find answers to our most frequently asked questions in our knowledge base. In the rare event that you can't find the answer that you're looking for, our small and friendly customer service team are ready to answer any questions, queries or concerns that you may have 😊

Email: Please email support@craftovator.zendesk.com (Please allow up to 48 hours for a response, excl. Weekends and Public Holidays).

Live Chat: Please click the speech bubble icon 🗨️ in the bottom-hand right corner of our website to open the chatbot > Please type your question and our chatbot will provide you with some FAQ articles that may help you.

If you still need to speak to our customer service team, you can click 'Talk to a human' to speak to our lovely customer service team on live chat between 9am - 5pm Monday or Friday or you can click 'Request a callback' to leave your contact number and we'll get back to you as soon as possible.

WhatsApp: To connect with our team for support on-the-go, click here to start a WhatsApp chat. We'll respond to messages Monday-Friday between 9am-5pm.

Alternatively, please fill out the form on https://craftovator.co.uk/pages/contact-us with your name, email address and message and we'll come back to you as soon as possible.